FAQ
A wood slab is a large, flat piece cut from a tree trunk or branch, often showcasing the natural grain and live edges. It’s commonly used for crafting custom furniture like tables, shelves, and panels.
Yes. All our slabs, shelves, and panels are crafted from solid, natural wood. We do not use engineered wood or veneers unless clearly stated in the product description.
Absolutely! Many of our items can be customized to your exact specifications. Contact us with your size, finish, or installation needs and we’ll assist you accordingly.
Delivery typically takes 35 to 60 days, depending on production time and shipping logistics. We focus on quality, not speed — every piece is made to order and carefully shipped.
We ship from our international warehouse, with quality control handled before dispatch. Depending on the item, it may be shipped from Europe or Asia.
Yes, we offer free worldwide shipping on all orders. Some remote areas may require a small additional fee, but most destinations are covered at no extra cost.
Yes, we accept returns within 90 days for most unused and non-customized items. Please refer to our Returns & Refund Policy for full details.
If your product arrives damaged, contact us within 7 days with photos of the damage and packaging. We’ll resolve the issue quickly, either with a replacement or refund.
We recommend using natural wood oils or wax-based products to maintain the surface. Avoid direct sunlight and moisture to preserve the wood’s integrity and beauty.
Yes, we welcome bulk or B2B inquiries. Please reach out to us via email with your project details, and we’ll provide a custom quote and production timeline.